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School Money System

PASSWORD UPDATE - PARENTS CAN NOW AMEND THEIR PASSWORDS!

Mon 11 Feb 2019

Introducing SchoolMoney's newest feature: Custom Passwords. Parents now have the power to customise their own SchoolMoney password once they are logged into their account. 

How Parents Change their Passwords: 
Step 1: The parent will need to login to their account with the password you have provided to them. 
Step 2: If the parent is using a computer they will see `Change Password' in the top right hand corner. If the parent is using a mobile device, when they navigate to the menu side bar it will be listed below History. 
Step 3: A screen will pop up asking for the parent to type in their current password and then enter and confirm their new password. These passwords must include - At least 8 characters. At least 1 capital letter. At least 1 number. 
Step 4: Select Save Password. 

SCHOOL MONEY PASSWORD

 

If you require a new password for the School Money System, please contact the school office and it will be sent to you.

I understand there has been an issue with the new look School Money system.  I have queried this with School Money and the response was as follows:

 

 

Hi Karen,

 
Parents don't need a user name -- just their mobile number, email address, password, and child's first name.
 
If they're being asked for a user name, it will be because they have not clicked on SchoolMoney Parent Login.  (And are getting through to the place where you would log in as a school).
 
Please make sure they click on the SchoolMoney parent login option.
 
I hope this helps. If you have any further questions, please do not hesitate to get in touch.
 
Kind Regards,
 
 
Richard Mitchell 
SchoolMoney Support
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